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Are you having a router issue? Here’s an easy self help fix.

From time to time nearly all electronic devices need a reboot to clear out caches, finish firmware updates and generally get a fresh start. If your internet is not functioning normally, please try the following reboot process. 

However, If this occurs frequently (a few times a month), then there is likely another issue that needs to be addressed.  Such as a new router, or possibly a service call.

Internet Service Reset/Reboot Procedure:

  1. Unplug power to the Antennae (small black box).
  2. Unplug the power to your router
  3. Power down your computer
  4. After 30 seconds has past, plug in the power to the Antennae (small black box)
  5. After another 30 seconds has past, plug the power into your router
  6. After waiting another 60 seconds, turn on your computer 
  7. Test the connection and see if it is working as it should be. 

If this does not resolve your internet connection issues.  Give us a call or an email and we’ll help get the issue resolved.

Scott Wade | AirGrids | Office (406) 660-3101 | 610 N Montana Street, Suite 20, Dillon MT 59725

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